frequently asked questions

How does it work?

Go Counselor is pretty simple and convenient to use even if you don't have any technical knowledge of electronic gadgets. Just open your web browser from any device and you ready to go. There's no hardware to buy or software to install.



Will it work on my tablet or I Pad device?


Yes, each and every single feature will work on your device. No hidden feature flaws! We are working on our App as well! Stay tuned for more updates.


What kind of computer do I need to access Gocounselor?


Any computer, tablet or smartphone with an internet connection can access the software. No worries if you are not a tech savvy.


Where is my data stored and how secure is it?

We follow the policies and procedures to protect your information as well the security measures used in our computer systems to ensure privacy. All of your GoCounselor account information is safely stored with bank-level data encryption technologies . We use the latest technology to protect your data. Not messing around with this.

How can I get support?

We offer email and chat. Anytime, anywhere. We are very confident in our services. If support is needed, we are here for you.

What about cost?

No hidden cost. Please feel free to click here to see our Packages.


Can I export my data?

Yes, you can. You can import your data to Excel and PDF.


American School Counselor West Campus

GoCounselor is very interested in meeting the needs of school counselors, and they have been making great changes to their website to meet these needs.

LizNoel Duncan

Dulwich College Suzhou

GoCounselor is a great tool to keep everything in order. It makes a big difference to me as I track my appointments and keep tabs on the students that drop-in every day. It keeps me organized and as it grows I can see how it will improve my efficiency and the quality of work I do with students.

Lucien Giordano.

I love this program. Made my life simpler. Very easy to use. I really like the student portal.

Serena Hai
  • Free Account.
  • Organize Easily and Be Efficient.
  • Try out GoCounselor without obligation.
  • Keep your data safe and secure.